Verify Ports are Open

You will need to ensure ports 80 (HTTP) and 443 (HTTPS) are open to command line applications to use GenRocket Runtime in an online mode. If these ports are not open to command line applications, you will not be able to use runtime and will need to use the offline method. 


You can verify these ports are open by completing the browser test and one of the command line tests below. If these tests fail you will need to contact your network security administrator to open the ports or use the GenRocket Run Time in offline mode. 


Browser test:

  1. Open a web browser (Chrome, Firefox, Safari) on your computer
  2. Enter the following URL into your address bar: https://app.genrocket.com/license/check
  3. If the port is open you will see the following message in your browser:
  4. {"success":false,"message":"INVALID ACCESS KEY"}
  5. This means the port is open.


If you do not see the above message, it means the port is blocked. In this case, we recommend you use the offline mode. If you still want to use the runtime in an online mode, we recommend that you contact your network security administrator to make sure this requirement can be met. If the port is open, continue on with the command line tests below. 


Command Line Tests:

You will use the command prompt application on Windows and the terminal application on MacOS to complete these tests.


CURL Test

  1. Launch your command prompt/terminal application
  2. In the command prompt, enter the following command:
  3. curl https://app.genrocket.com/license/check
  4. If the security configuration on your laptop does not block port 443 from the command line, you should get the following result
  5. {"success":false,"message":"INVALID ACCESS KEY"}


wget Test

If you don't have the curl command on your laptop, you can use the following wget test.

  1. Launch your command prompt/terminal application
  2. In the command prompt, enter the following command:
  3. wget https://app.genrocket.com/license/check
  4. If the security configuration on your laptop does not block port 443 from the command line, you should get a response similar to the following:
  5. --2016-09-15 05:15:06--  https://app.genrocket.com/license/check
    Resolving app.genrocket.com... 199.127.180.216
    Connecting to app.genrocket.com|199.127.180.216|:443... connected.
    HTTP request sent, awaiting response... 200 OK


If you do not see one of the above messages in your command prompt it means the port is blocked. We recommend that you contact your network security administrator to make sure this requirement can be met if you want to use the GenRocket Runtime in online mode.