Description

GenRocket can run online or offline. To use GenRocket Runtime in online mode, you must ensure port 443 (HTTPS) is open to command line applications. If these ports are not open to command-line applications, you will not be able to use GenRocket Runtime and will need to use the offline method. 


You can verify that these ports are open by completing the browser test and one of the command line tests below. If these tests fail, you will need to contact your network security administrator to open the ports or use the GenRocket Runtime offline.


Step 1 - Browser Test

  1. Open a web browser on your computer. 
    • Click here to see supported web browsers. 

  2. Enter the following URL into your address bar: 
  3. If the port is open, you will see the following message in your browser:

    {"success":false,"message":"Valid User or Valid Server is not found"}


If you do not see the above message, the port is blocked. In this case, we recommend using the offline mode. 


If you still want to use the runtime in an online mode, we recommend that you contact your network security administrator toethat this requirement can be met. If the port is open, you can continue with the command line tests below. 


Step 2 - Command Line Tests

You will need to use the command prompt application on Windows or the terminal application on Linux/MacOS to complete these tests.


Option 1 - CURL Test

  1. Launch your command prompt/terminal application
  2. Enter the following command:

    curl https://app.genrocket.com/license/check

  3. If the security configuration does not block port 443 from the command line, you should get the following result:

    {"success":false,"message":"Valid User or Valid Server is not found" }


Option 2 - wget Test

If you do not have the curl command on your laptop, you can use the following wget test:

  1. Launch your command prompt/terminal application
  2. Enter the following command:

    wget https://app.genrocket.com/license/check


  3. If the security configuration does not block port 443 from the command line, you should get a response similar to the following:
    --2016-09-15 05:15:06--  https://app.genrocket.com/license/check
Resolving app.genrocket.com... 199.127.180.216
Connecting toapp.genrocket.com|199.127.180.216|:443... connected.
HTTP request sent, awaiting response... 200 OK


Next Steps

If you see one of the above messages in the command prompt or terminal window, you can use GenRocket Runtime in online mode. 


However, the port is blocked if you do not see one of the above messages. We recommend contacting your network security administrator to ensure this requirement can be met.