User Management

User Management Overview
Description Org Admins can manage users through the My Organization Dashboard. This includes adding new users, managing permissions, and enabling Multi-Fac...
Fri, 6 Oct, 2023 at 11:39 AM
User Roles and Permissions
Description This article provides information about available User Roles and Permissions within the GenRocket web platform.  In This Article User Rol...
Fri, 6 Oct, 2023 at 12:02 PM
GenRocket Team Permissions
Description Important: You must be an Organization Admin to view, create, and manage all Teams, assigned Members, and assigned Permissions in GenRocket. No...
Sat, 28 Oct, 2023 at 8:56 AM
How can users log into GenRocket without using their organization email or PII?
Description To log into the GenRocket web platform, each user must have a valid email address and password. However, sometimes, the user's organization...
Fri, 29 Sep, 2023 at 6:43 AM
How do I add users to my organization?
Description An Organization Admin (Org Admin) can add new users through the GenRocket Web Platform by following the instructions below. This is part of the...
Fri, 6 Oct, 2023 at 12:12 PM
Multi-Factor Authentication (MFA) Setup Steps for Org Admins
Description An Org Admin can set up Multi-Factor Authentication (MFA) within the GenRocket web platform. MFA ensures multiple levels of security are used t...
Fri, 6 Oct, 2023 at 12:16 PM
Multi-Factor Authentication (MFA) User Login Steps
Description Org Admins set up Multi-Factor Authentication (MFA) within the GenRocket web platform. Once set up by the Org Admin, users must verify their id...
Fri, 29 Sep, 2023 at 6:44 AM
How do I send users a Password Reset Email?
Description Users assigned the Organization Admin Role (Org Admin) can send a user a password reset email from within the GenRocket web platform. Ho...
Fri, 6 Oct, 2023 at 12:20 PM
How do I disable and enable users in my organization?
Description An Organization Admin can disable and enable users within their organization as needed. When a user is disabled, they will receive the followin...
Fri, 6 Oct, 2023 at 12:36 PM
How to Reset Login Password using the Forgot Password? Link
Description A user can click on the Forgot Password? link within the login screen to reset their login password at any time.  Password Requirements Th...
Sat, 28 Oct, 2023 at 8:59 AM